Thi Thử Toeic Online – Reading Test Part 6

Dear Mr. Casey,
We’ve reviewed your letter and we’ve decided that you’ve actually been overcharged__(1)__your entire contract from last year.

In order to compensate this unfortunate__(2)__, we would like to make you an exceptional offer on your contract for the next year.

We will not only upgrade your current plan to the premium service but also have an assigned customer service provider in order to meet your needs as much as possible. This customer service provider__(3)__that you’re completely satisfied with our service during the contract over the next year.

Thank you and it’s always our pleasure to have you as one of our valued customers.

Sincerely,
Benjamin McPhillips HDE World Wide TV

A long time ago, this part of the town used to be a place where people came to relax and get away from their stress. Although this was__(1)__a shelter for people to escape, it has now become a chaotic and noisy market area. Up until a few years ago, it wasn’t as bad as it is now. Although it is true that some people in the neighborhood supported the expansion of the market a few years ago, now most of them__(2)___that it has gotten out of control and created many serious problems for the area.__(3)__, it might have already gotten too far out of control. What we really need right now is not a mere intervention by civilians but strong action from the mayor’s office.

Dear AT&T customers,

In order to make sure that we are currently providing the highest quality of mobile service, our customer service providers will contact our clients individually to conduct a brief survey, from 10:00 AM to 3:00 PM, on August 3rd. Please be aware that this is only an optional procedure, and we do not mean to cause an__(1)__in your day in any way.

If you’re not available during this time of the day, our customer service providers__(2)__another phone call at the same time on August 10th.

As much as you’ve become__(3)__to our high-quality mobile service, we are always working on providing better service to our customers through active communication with all customers. Thank you for your cooperation.

Best Regards,
Evan James
VP, Consumer Relations
AT&T Mobile Service Provider

September 9th Linda Sylstra 178 Silverlake,
Willoughby, Ohio 44098
Dear Ms. Sylstra,

Congratulations! We’re writing this letter to inform you that we’ve decided to offer you the__(1)__ that you applied for.

As mentioned in the job description, you will be meeting with executives from our partner companies. Because of the company’s policy, you will always accompany our general manager, David DeKlerk, whom you__(2)__in the job interview.

Not only for security reasons but also for the smooth transition into this job, please notify us whether you will___(3)___this job offer or not no later than September 13th.

Please make sure to complete all the documents enclosed if you wish to take the position. Thank you for applying to our company and we wish you the best of luck.